Who are we?
Morgan Lambert registered in England & Wales and whose operating office is 3 Escrick Business Park, Escrick, York, North Yorkshire , YO19 6FD and whose registered office is at Unit 5, Old Building Yard, Cortworth Lane Wentworth, Rotherham S62 7SH, are a company registered in England and Wales under company number 3448234. We are registered on the Information Commissioner’s Office Register; registration number Z534032X, and act as the data processor when processing your data.
Morgan Lambert has determined that the appointment of a Data Protection Officer (DPO) is not required for our organisation after undertaking a decision to appoint a Data Protection Officer Form. However, we want to assure you that our directors are committed to ensuring that all personal data is processed in compliance with applicable data protection laws. We prioritise your privacy and are dedicated to upholding the highest standards of data protection within our operations.
How is your information collected?
Personal data is any information about an individual from which that person can be identified. The personal information that we may collect about you broadly falls into the following categories:
Information that you provide voluntarily
We may process and store information that you have provided voluntarily. For example, when you make an enquiry on the website we will ask you to provide your email address. It will be clear to you at this point what personal data you are providing.
Information that we collect from your activities
We collect information about how you use our website automatically through the use of cookies and other technologies. Some of these cookies can be enabled/disabled by selecting your preferences in the preference centre you are presented with when first interacting with this site. More information on cookies can be found under the ‘Use of cookies’ section below.
How is your information used?
We will only process (use) your personal information where:
The table below highlights the types of personal data that we use, what we use them for and the lawful basis for processing.
Purpose
Type of data
Lawful basis of processing
To respond to enquiries which you have made.
Name, email address, enquiry details
Necessary for our legitimate interests (to provide excellent customer service)
Recruitment
Name, email address, phone number, information included within the CV
Necessary for our legitimate interests (to recruit the best possible candidates for a role)
Appointment Management
Name, email address, telephone number, address, time and date of appointment
Performance of contract
Enquiries
Name, job title, organisation, email address, phone number
Necessary for our legitimate interests (to follow up on enquiries
Management of suppliers
Name, telephone number, email address, address, ID, qualifications and financial information
Necessary for our legitimate interests (to ensure we have the appropriate information for our suppliers)
Special categories of personal data
We may occasionally process special category data about you, where we process special category data we do this for the purposes of tailoring our visit to a property. This will include processing the individual’s vulnerabilities, including data revealing health, to ensure these are accounted for when visiting the property.
For some of your personal information you will have a legal, contractual, or other, requirement or obligation to provide us with your personal information. If you do not provide us with the requested personal information, we may not be able to properly perform our contract with you.
Who we share your information with
We may disclose your personal information to the following categories of recipients:
Recipient/Category of organisation
Purpose of sharing
IT providers
To provide data processing services to us, or who otherwise process personal information for purposes that are described in this Privacy Notice.
Contractors
To undertake work on Morgan Lambert’s behalf.
Orca
To manage our database and technology services.
GJ Stats
For our database management systems and the running of our web portal.
Microsoft
For the use of SharePoint and Outlook and business communications through the use of Microsoft Teams.
Customers
To share data in the event a safeguarding concern has arisen.
We will not sell or rent your personal information to third parties. Where we share your information with third parties, we will ensure:
International data transfers
We do not currently transfer any personal data internationally. If this changes we will ensure that we notify you of this change, update this notice and ensure that there is an appropriate safeguard in place to facilitate the transfer. If you would like more information about any transfers taking place, please contact us at info@morganlambert.com
How long will we hold information about you?
Morgan Lambert Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
How and when will you hear from us?
We may use your contact details to update you about the latest news and events from Morgan Lambert.
Email and text
With your consent, or whenever you purchase with us and do not opt out of receiving our updates, we will use your contact details, preferences and details of your transactions to keep you informed by email and text about relevant products and services including tailored special offers, discounts, promotions, events, competitions and so on. This does not apply to service communications (see below).
You can opt out of our marketing communications at any time by clicking the “unsubscribe” link in any of our emails or by contacting info@morganlambert.com
Service communications
We may send you certain communications, without your consent, if we are under a legal obligation to do so; if we feel sending the communication is in both yours and our interests; and/or it would be a disadvantage to you if we didn’t send you the communication.
These communications may include:
Your rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – If the lawful basis for processing is consent, you have the right to withdraw that consent at any time. Please note however that the withdrawal of your consent will not affect any use of the data made before you withdrew your consent, and we may still be entitled to hold and process the relevant personal information to the extent that we are entitled to do so on bases other than your consent. Withdrawing consent may also have the same effects as not providing the information in the first place, for example we may no longer be able to provide certain services to you.
Your right to object to direct marketing – Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for marketing, which includes profiling to the extent that it is related to such direct marketing.
Your also have the right to object to and not to be subject to a decision based solely on automated processing including profiling. We do not carry out automated processing or profiling.
To exercise any of these rights, please contact info@morganlambert.com
Making a complaint
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113 or online at www.ico.org.uk/concerns
Use of cookies
Like many websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow the website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. Navigate to our Cookie Policy page to manage your consent preferences and to understand more about how we collect and store cookies.
Changes to our privacy policy
We may update this Privacy Notice from time to time by posting an amended version on our website. If at any time we decide to use your personal data in a different manner then was stated at the time it was collected, we will notify you directly via email.
Contact us
If you have any queries regarding this policy, our website or services, please contact us at info@morganlambert.com, via phone on 01757 210598 or write to us at 3 Escrick Business Park, Escrick, North Yorkshire, YO19 6FD.