As an industry leading consultant working in people’s homes, delivering excellent customer service means a lot to us. We take quality control and health and safety very seriously at all times and especially during the uncertainty that COVID-19 has provided. Therefore, the feedback we receive on a daily basis is a great way to see how well our fantastic team are doing!
Take a look below at some examples of the comments we have received.
“I can’t praise Wendy enough on how she dealt with the CO investigation at my property. She was so nice and helpful and made me feel at ease in an uneasy situation.”
“I am very happy with Dan and the work carried out. Dan was very polite and worked hard. He also was very respectful of COVID 19 Regulations and adhered to all the rules, including wearing his mask.”
“Kieran came to do the Quality audit at our property and he is a credit to your company. He made me feel at ease and went above and beyond. I am so happy with the service received.”
“I am very happy with Jim as he was really good and safe with the COVID-19 precautions and very polite.”
Christine, Letchworth Garden City
“I would like to say thank you to Will for the very efficient and good service that I received today. I am pleased with the way Will carried himself and he represented your company very well.”
“I have sent this letter to say thank you to Martin for all his help when he visited my property. I can’t praise him enough for his politeness and making me feel safe in the current circumstances.”
“I cannot praise Cheryl enough. She was very polite and professional and all together 10 out of 10, thank you.”